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General

Customer Support Hours:

Monday – Saturday: 8:00 AM – 6:00 PM PST

Sunday: Closed

Please note: Orders placed on weekends and holidays will be started processing on the following business/working day.


Feel free to reach out with any questions or concerns, just email us at cs@mokocases.com. Our friendly customer support team will be more than happier to assist you!


We have different channels in different countries, as follows:

Country Online Distributor
Australia Amazon(AU)
Canada Amazon(CA), eBay
China Shopee, JD
France Amazon(FR)
Germany Amazon(DE)
Italy Amazon(IT)
Singapore Amazon(SG)
Spain Amazon(ES)
United Arab Emirates Amazon(AE)
United Kingdom Amazon(UK), eBay
United State Amazon(US), eBay
Global Aliexpress, Alibaba(US), eBay

Or please click Where To Buy for more information


Be the first to hear about our new products and get access to special promotions by joining the MoKo community.

Please find the Subscribe in the website Homepage footer, and submit your subscription for the newsletter.


Please, get in contact with our customer support team via cs@mokocases.com if, upon delivery, you notice any of the following defects:

·The product does not work;

·The design was not correctly printed;

·The product I received is not the one I ordered;

·Loss of purchases

Still having doubts? Click here. We are here to help you get the best MoKo experience!

Still want to get in touch with us? Just send a request to us. We will get back to you soon.